The product, the company, the money, and the help — answered the way we'd want them answered. Fuller detail lives on Support (post-purchase) and the cleaning catalog (what it touches).
Fair question — this category is full of them. DiskBroom shows you every file before anything happens, never invents "threats", and everything it removes goes to your Trash where you can get it back. The whole promise is written down in What we will never do, and the complete list of locations it can touch is published — you don't have to take our word for anything.
DiskBroom only ever operates on a fixed, published catalog of cache and temp locations in your home folder — app caches, developer tool caches, AI model stores, media caches, logs, temp files, and your Trash. It cannot touch your documents, photos, projects, or anything outside the catalog, and nothing is removed without your explicit confirmation. Removed items go to the Trash, not into the void.
They're risk ratings, in plain shapes instead of alarms. ● Circle: safe — caches that rebuild automatically; deleting costs you nothing but the rebuild. ▲ Triangle: worth a look — things like old installers that are probably clutter, but glance first. ◆ Diamond: yours to decide — anything unique to you; DiskBroom shows the size and stays out of the way.
Yes. Scanning and cleaning never wait on the network. Pro re-checks its license quietly about once a day, and a checked license is trusted for up to 7 days with no connection — a flight or dead Wi-Fi will never lock you out.
macOS 14 (Sonoma) or later, on Apple Silicon. Intel builds aren't available yet. The current version is 1.3.1.
Scanning is free forever: every category, every size, every path, nothing held back — you never pay to find out what's on your own disk. Cleaning is free in any two categories you choose (changeable once a month). Pro removes the category limit — including developer caches, AI model stores, and media caches, where the really big gigabytes live.
Every new install includes two full Pro cleans — all categories, no payment, no card. They exist so you can judge the whole product on your own disk before deciding whether it's worth paying for. After both are used, the free tier continues forever with your two chosen categories.
CleanMyMac is a subscription suite — cleaner, malware tools, updater and more. DaisyDisk is a beautiful map of your disk that leaves the judgment to you. Free tools show sizes but offer no opinion on safety. DiskBroom does one job with an opinion: a published catalog, a safety rating on every item, and a confirmation before anything moves — at $19.99 a year, well under the big suites, with scanning free forever.
BiiGreen LLC, a small company in Washington State, USA — in practice, one developer. That's not a weakness we hide; it's why the app stays focused, why support answers come from the person who wrote the code, and why nothing gets added just to pad a feature list.
Because the catalog is a living thing. New tools ship new caches every year — AI runtimes, editors, package managers — and keeping coverage current, safe, and tested is ongoing work. The subscription pays for that continuing service, not for re-unlocking the same bits. If you stop paying, scanning and your two free categories keep working forever.
Because it does one job. The suites charge $30–40 a year for bundles of antivirus, speed-up tools, and updaters. DiskBroom cleans storage, transparently, and that's all — so it costs what one focused job should cost.
Antivirus or "threat" scanning. "Make your Mac faster" claims. RAM or battery "optimization". Telemetry, analytics, or accounts. Countdown timers and fear banners. If a feature needs to scare you to sell itself, it doesn't ship.
Email support@diskbroom.com. It's answered by the developer — which is either reassuring or alarming, but it's fast, and nobody will paste you a script.
$19.99 a year. During launch, your first year is $9.99 — the discount is already applied on the Buy button, no code needed. It applies to the first payment only; after that it renews at the regular $19.99/year, and the checkout says so plainly before you pay.
Stripe, our merchant of record, processes the purchase — the checkout shows "DiskBroom by BiiGreen LLC" and your card statement reads DISKBROOM. Being the merchant of record is also why Stripe calculates sales tax for your location.
Tax is calculated at checkout based on your location and shown before you pay. The price on the site is the pre-tax price.
It renews yearly on your purchase date, and Stripe emails you before each renewal. Cancel any time before that date and you keep Pro until the period ends.
Self-serve, no email needed: open the subscription portal, sign in with your purchase email (it sends a one-time link — no password), and cancel. Pro keeps working until the end of what you've paid for. The same portal updates your card and shows invoices.
30-day money-back guarantee: email support@diskbroom.com from your purchase email and we refund it — no interrogation. A refund ends the subscription immediately and the app quietly returns to the free tier; nothing locks up.
You'll be notified before any increase affects you, with time to cancel first. No silent repricing on renewal.
It was shown on the page you landed on right after paying — a code like DBRM-XXXX-XXXX-XXXX-XXXX — and that page is linked from your Stripe receipt email. Lost both? Email support@diskbroom.com from the address you bought with and we'll resend it.
In DiskBroom, click your plan label at the bottom of the sidebar to open the Plan sheet, paste your key, and press Activate. No account, no login. One key works on up to 2 Macs.
Reinstalling on the same Mac: nothing — your license lives in the macOS Keychain and survives. A brand-new Mac: activate with the same key (it uses your second slot; deactivate the old machine first if both slots are taken).
Your key is active on 2 Macs already. On a Mac you no longer want licensed, open the Plan sheet and click "Deactivate this Mac" — the slot frees instantly. If the old Mac is dead or gone, email us and we'll free the slot for you.
From version 1.3 on, DiskBroom updates itself: it checks quietly, tells you what's new, and installs when you say so (Sparkle, the standard for Mac apps outside the App Store). If you're still on 1.2.0, download the current version once from this site — after that, updates are automatic.
Without it, macOS hides most of the folders where the real bulk lives — app caches, developer tools, mail attachments. Full Disk Access lets DiskBroom measure those places. Your file data never leaves your Mac: the app's only network traffic is license and update checks.
Email support@diskbroom.com with what happened and, if it's an activation issue, your purchase email. There's also a fuller Support page for everything post-purchase.
Something missing, or wrong? Request a feature · Report a problem